Mental health portal : The student’s psychoemotional support

Ross Azura, Zahit and Nur Hamizzah, Alias (2023) Mental health portal : The student’s psychoemotional support. In: 15th International Conference on Child and Adolescent Psychopathology Kuching, Sarawak (on Borneo Island), Malaysia, 7-9 August 2023, Pullman Hotel.

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Abstract

Background: The prevalence of students' mental health problems has increased in recent years. The digitalization of mental health care has made it possible to connect with students in new ways, hence, more focus has been placed on mental health portals. However, the usability of the portal is crucial to ensure that it meets the student’s needs and expectations. Aims: Therefore, this study aims to develop a mental health portal using Rapid Application Development (RAD), and subsequently to evaluate its usability. Methods: Heuristic Evaluation and System Usability Scale (SUS) were conducted to assess the expert’s and 189 students' experience in manoeuvring the portal, respectively. Design and content improvisation were made based on the expert’s insight. Results: The portal’s usability score was 71.11, which indicates good usability. A score above 70 indicates high usability, whereas a score below 70 indicates poor usability and requires further improvement. The results of this study offer the first evidence about the usability of the mental health portal but there is still potential for advancement. Conclusions: In conclusion, developing an engagement-enhancing mental health portal is essential. The portal should strive to consolidate and present resources in a navigable and accessible manner to suit the needs and expectations of students seeking mental health support.

Item Type: Proceeding (Paper)
Uncontrolled Keywords: mental health care, Rapid Application Development (RAD), : Heuristic Evaluation and System Usability Scale (SUS) , mental health support.
Subjects: B Philosophy. Psychology. Religion > BF Psychology
H Social Sciences > H Social Sciences (General)
Divisions: Academic Faculties, Institutes and Centres > Faculty of Cognitive Sciences and Human Development
Faculties, Institutes, Centres > Faculty of Cognitive Sciences and Human Development
Academic Faculties, Institutes and Centres > Faculty of Cognitive Sciences and Human Development
Depositing User: Zahit
Date Deposited: 14 Aug 2023 07:20
Last Modified: 14 Aug 2023 07:20
URI: http://ir.unimas.my/id/eprint/42569

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