Evaluate Safety Practices of Malaysian Public Universities by using Balanced Scorecard

Lingaswaran, Arjunan and Nurul Fadly, Habidin and Mohammad Suwardi, Mohamad Yusof and Rasikumari, Muniandy (2019) Evaluate Safety Practices of Malaysian Public Universities by using Balanced Scorecard. Journal of Cognitive Sciences and Human Development, 6 (1). pp. 20-43. ISSN 2550-1623

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Abstract

The aim of this paper is to debate the concept of the balanced scorecard (BSC) and the way it will be used for evaluating the performance of safety practice in Malaysia public universities. This idea paper is especially supported secondary resources on the balanced scorecard published by other researchers. The approach of balanced scorecard model helps to the assessment of quality and safety practice of public universities. It helps public universities to create decisions and to enhance services. It translates the mission and strategy of a security practice into a system of performance indicators. A useful model is proposed that may be adapted with appropriate modifications to evaluate/managing safety practice and organizational performance of public universities in Malaysia. The study may help to those universities, who are seriously inquisitive about evaluating/managing internal safety practice, customer satisfaction, finance of universities and innovation and learning growth.

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