Wong, Soon Sing (2002) Reengineering of Kuching water board billing process. Masters thesis, Universiti Malaysia Sarawak, (UNIMAS).
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Abstract
Reengineering is becoming an increasingly popular option for organizations seeking radical process to bring about dramatic improvement in organizational effectiveness. Recognising the ramifications of BPR, this paper explores the potential of reengineering the billing process of Kuching Water Board.
Item Type: | Thesis (Masters) |
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Additional Information: | Thesis (M.Sc.) - Universiti Malaysia Sarawak, 2002. |
Uncontrolled Keywords: | Organization, Organizational behavior, Organizational effectiveness, unimas, university, universiti, Borneo, Malaysia, Sarawak, Kuching, Samarahan, ipta, education, Postgraduate, research, Universiti Malaysia Sarawak |
Subjects: | H Social Sciences > HD Industries. Land use. Labor |
Divisions: | Academic Faculties, Institutes and Centres > Faculty of Economics and Business Faculties, Institutes, Centres > Faculty of Economics and Business |
Depositing User: | Saman |
Date Deposited: | 31 May 2017 04:54 |
Last Modified: | 22 May 2023 08:56 |
URI: | http://ir.unimas.my/id/eprint/16495 |
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