The experiences of computer technicians engaging in Lifelong Learning (LLL) :study in a public university

Lim, Wei Cheit. (2015) The experiences of computer technicians engaging in Lifelong Learning (LLL) :study in a public university. [Final Year Project Report] (Unpublished)

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Abstract

Lifelong learning (LLL) in the workplace is still a new concept and its practices in the workplace have not been fully understood. This research aims to explore the experiences of computer technicians engaging in LLL in an IT centre of public university. The contextual data of LLL, the perspectives of computer technicians on the importance of LLL and the source of constraints face by them were studied. This was a qualitative stuidy and it was conducted using phenomenological approach. In-depth interview was used as the research method of this study. Four computer technicians were interviewed and thematic analysis was used to analyze the data. The main theme for the overall experiences for their engagement in LLL was workplace learning while the themes for contextual data were continuous learning, workplace daily activities, learning for work and life, learning from work, people and environment and formal, informal and non-formal learning. The themes for the importance of LLL were self's benefit and other's benefit while the themes for the source of constraints were organization and person. This study could be used as a reference or guidance for future researchers. Through this study, organizations would support their employees aggressively to engage in LLL and the employees would be able to engage in LLL effectively.

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