Factors influencing quality performance of customer service : a case study

Lim, Chez Yeen. (2003) Factors influencing quality performance of customer service : a case study. [Final Year Project Report] (Unpublished)

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Item Type: Final Year Project Report
Additional Information: Project Report (B.Sc.) -- Universiti Malaysia Sarawak, 2003.
Uncontrolled Keywords: Employee motivation, Consumer satisfaction, Consumer satisfaction Evaluation, Telekom Malaysia Berhad Kuching, unimas, university, universiti, Borneo, Malaysia, Sarawak, Kuching, Samarahan, ipta, education, undergraduate, research, Universiti Malaysia Sarawak
Subjects: H Social Sciences > HD Industries. Land use. Labor
Divisions: Academic Faculties, Institutes and Centres > Faculty of Cognitive Sciences and Human Development
Depositing User: Saman
Date Deposited: 13 Nov 2017 01:03
Last Modified: 13 Nov 2017 01:03
URI: http://ir.unimas.my/id/eprint/18512

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