The viability of business process reengineering : introduction of electronic billing presentment and payment (EBPP) for Telekom Malaysia Berhad

Sim, Jason Kiam Howe (2003) The viability of business process reengineering : introduction of electronic billing presentment and payment (EBPP) for Telekom Malaysia Berhad. Masters thesis, Universiti Malaysia Sarawak (UNIMAS).

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Abstract

The popularity of Internet nowadays has made headlines about E-Commerce and also the vast growing application of Electronic Bill Presentment and Payment (EBPP). This paper studies on the business process reengineering in implementing the EBPP for Telekom Malaysia Berhad. It identifies the critically success factors for the EBPP system and also studies the viability of the proposed EBPP system

Item Type: Thesis (Masters)
Additional Information: Thesis (M.Sc.) -- Universiti Malaysia Sarawak, 2003.
Uncontrolled Keywords: Internet, E-commerce, Electronic Bill Presentment and Payment (EBPP), Telekom Malaysia Berhad, unimas, university, universiti, Borneo, Malaysia, Sarawak, Kuching, Samarahan, ipta, education, Postgraduate, research, Universiti Malaysia Sarawak.
Subjects: H Social Sciences > HF Commerce
Divisions: Academic Faculties, Institutes and Centres > Faculty of Economics and Business
Faculties, Institutes, Centres > Faculty of Economics and Business
Depositing User: Karen Kornalius
Date Deposited: 16 Dec 2013 02:34
Last Modified: 11 Aug 2023 03:34
URI: http://ir.unimas.my/id/eprint/489

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