Hybrid Work Arrangements : Challenges and the Way Forward in the Private Sector

Ratnawati, Mohd Ramlee and Surena, Sabil and Zaiton, Hassan and Nur Fatihah, Abdullah Bandar and Dayang Kartini, Abang Ibrahim (2025) Hybrid Work Arrangements : Challenges and the Way Forward in the Private Sector. Journal of Cognitive Sciences and Human Development, 11 (1). pp. 127-140. ISSN 2550-1623

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Abstract

Working from home, teleworking, and hybrid work arrangements are not new concepts, but they have become the norm in response to the post-pandemic environment and are increasingly recognised for promoting a healthy work-life balance. Advances in technology have also transformed how employees manage their professional and personal lives. This study explores the work-life balance of employees in hybrid work arrangements within a private organisation in Sarawak, examining the challenges, impacts, and strategies used to balance work and personal responsibilities. Face-to-face interviews were conducted with five managers, each of whom had at least one child. The findings reveal that long working hours and heavy workloads are the main challenges employees face, negatively affecting both their family time and work performance. Time management and maintaining a positive attitude were identified as key strategies for achieving work-life balance. The study also shows that employees are generally satisfied with current hybrid work arrangement policies and support, with many expressing a desire to continue working under these arrangements until retirement. It is recommended that the organisation continue offering hybrid work options, enabling employees to optimise performance without compromising their well-being. Keywords: work-life balance, hybrid work arrangement, work performance, time management, employee well being

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