Relationships between Organizational Culture and Organizational Effectiveness in Two Types of Industries

Siti Hasmah, Akhya (2005) Relationships between Organizational Culture and Organizational Effectiveness in Two Types of Industries. [Final Year Project Report] (Unpublished)

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Abstract

This study aimed to identify the link between organizational culture and effectiveness in two types of industries, banking and telecommunication. Beginning with a model of organizational culture and effectiveness by (Denison, 1984, 1990, 1996; Denison & Mishra, 1995, 1998; Denison & Neale, 1996; Denison, Cho & Young, 2002), this study presented a multimethod analysis of culture and effectiveness. The findings showed that organizational effectiveness in the banking industry were correlated with overall performance, employee satisfaction and quality of products and services; and relied more on mission, adaptability and consistency. In the telecommunication industry, organizational effectiveness were correlated with employee satisfaction and relied more on consistency of cultural traits.

Item Type:	Final Year Project Report
Additional Information:	Project Report (B.Sc.) -- Universiti Malaysia Sarawak, 2005.
Uncontrolled Keywords:	organizational culture, effectiveness in two types of industries, banking, telecommunication.
Subjects:	H Social Sciences > H Social Sciences (General)
Divisions:	Academic Faculties, Institutes and Centres > Faculty of Cognitive Sciences and Human Development Faculties, Institutes, Centres > Faculty of Cognitive Sciences and Human Development Academic Faculties, Institutes and Centres > Faculty of Cognitive Sciences and Human Development
Depositing User:	Unai
Date Deposited:	27 Mar 2025 06:22
Last Modified:	27 Mar 2025 06:22
URI:	http://ir.unimas.my/id/eprint/47854

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