Mark, Kasa and Zaiton, Hassan and Sheila Lim, Omar Lim and Dayang Kartini, Abang Ibrahim and Wang, Li Cheng (2024) The Relationship Between Job Empowerment and Employee Retention : The Mediating Role of Flow Experience. Pakistan Journal of Life and Social Sciences, 22 (2). pp. 6187-6205. ISSN 2221-7630
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Abstract
Empowerment fosters responsibility and innovation in achieving organizational objectives. This study investigates the impact of psychological and structural empowerment on employee retention in the hotel industry of Sarawak, with flow experience as a mediating factor. A total of 256 valid questionnaires were collected from the respondents. The data were analysed using the Statistical Package for Social Sciences (SPSS) version 26 PROCESS Model 4 approach and G*Power software to calculate the statistical power to determine the minimum sampling size. The findings show a positive relationship between job empowerment dimensions and employee retention while flow experience acting as a significant mediator. Findings of this study suggest that hotel management should consider job empowerment strategies to enhance employee retention.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | Empowerment, Structural empowerment, Psychological Empowerment, Flow experience, Employee retention. |
| Subjects: | H Social Sciences > H Social Sciences (General) |
| Divisions: | Academic Faculties, Institutes and Centres > Faculty of Cognitive Sciences and Human Development Faculties, Institutes, Centres > Faculty of Cognitive Sciences and Human Development Academic Faculties, Institutes and Centres > Faculty of Cognitive Sciences and Human Development |
| Depositing User: | Abang Ibrahim |
| Date Deposited: | 03 Oct 2024 06:34 |
| Last Modified: | 03 Oct 2024 06:34 |
| URI: | http://ir.unimas.my/id/eprint/46215 |
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