Systematic Review of Flexible Work Arrangements Impact on Employee Performance

Siti Rohayu, Ismail and Florianna Lendai, Michael Mulok (2023) Systematic Review of Flexible Work Arrangements Impact on Employee Performance. INTERNATIONAL JOURNAL OF ACADEMIC RESEARCH IN BUSINESS AND SOCIAL SCIENCES, 13 (11). pp. 824-838. ISSN 2222-6990

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Abstract

This systematic literature review (SLR) examined the impact of flexible work arrangements on employee performance in Malaysia. The purpose was to evaluate existing evidence and provide a comprehensive and evidence-based understanding of the impact of flexible work arrangements on employee performance in Malaysia. The data was obtained using a variety of search techniques, including a thorough search of the three most important journal databases, Scopus, Web of Science, and Google Scholar. After obtaining the data, it was analyzed using the Systematic Searching Strategies (SSS) Process to obtain precise and accurate material. The obtained materials were screened in three steps: identification, screening, and eligibility. 36 materials were successfully identified and summarized. The analysis focused on (1) publication trends, (2) year of publication, (3) country of study, and (4) type of flexible work arrangement used in the past five years. The SLR revealed no specific studies on the impact of flexible work arrangements on employee performance in Malaysia. However, a review of international studies showed that the impact of flexible work arrangements on employee performance varies depending on the context and can have both positive and negative outcomes. When implementing flexible work arrangements, organizations should carefully consider the needs of employees, as well as monitor their impact on employee performance over time.

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