Juwita, Zaidi and Adibah, Yusuf and Khairul Aidil Azlin, Abdul Rahman and Faridah, Sahari and Shaikh Azahar, Shaik Hussain (2023) The User Satisfaction Level With The Convenience of Facilities in Mosques in Kuching, Sarawak: A Perspective from Facility Management. Journal of Islamic Architecture, 7 (4). pp. 1-10. ISSN 2086-2636
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Abstract
Facility management is a way to ensure that an organization's buildings are well-maintained and aligned with the organization's goals. The purpose of this study is to determine the level of visitor satisfaction with mosque facilities. The Sarawak State Mosque, Kuching City Mosque, and Kuching City Indian Mosque were selected as the study locations. A questionnaire survey was used to achieve the research objective, with mosque visitors as the target respondents to answer the questionnaire. The survey data was analysed using descriptive analysis methods. The study findings indicate that the overall level of visitor satisfaction at the mosques is good. Visitors find that the facilities provided at each mosque are in good condition and meet their needs
Item Type: | Article |
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Uncontrolled Keywords: | Facility management, visitors’ satisfaction level, mosques, mosque facilities, survey, Kuching. |
Subjects: | H Social Sciences > H Social Sciences (General) H Social Sciences > HN Social history and conditions. Social problems. Social reform N Fine Arts > NA Architecture |
Divisions: | Academic Faculties, Institutes and Centres > Faculty of Social Sciences & Humanities Faculties, Institutes, Centres > Faculty of Social Sciences & Humanities |
Depositing User: | Yusuf |
Date Deposited: | 16 Nov 2023 01:03 |
Last Modified: | 16 Nov 2023 01:03 |
URI: | http://ir.unimas.my/id/eprint/43374 |
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