ENJOYABLE WORKPLACE AND ORGANISATIONAL EXCELLENT : IS COVID-19 MATTERS?

Rusli, Ahmad and Surena, Sabil and Syafiqah, Mohidin (2022) ENJOYABLE WORKPLACE AND ORGANISATIONAL EXCELLENT : IS COVID-19 MATTERS? In: STANDING ALONE TOGETHER: MANAGING THE PARADOX. PERKAMA INTERNATIONAL PERSATUAN KAUNSELING MALAYSIA ANTARABANGSA, Kajang, Selangor, pp. 65-84. ISBN 978-967-16004-5-0

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Abstract

Having an enjoyable workplace is important for employees to help them be more motivated and increase their performance better at work. An enjoyable workplace would also help the employees in reducing their stress level and they can have more fun at work. Having a pleasurable time at work also helps increase the productivity of the employees. Organizational excellence in this study is the perception of the employees on their organization. Thus, this study is aimed to understand the factors of enjoyable workplace for the employees and its correlation with organizational excellence within the context of COVID-19 situation. This study involved the employees to answer a set of questionnaires and participate in the Focus Group Discussion (FGD) with the researchers. Out of the 103 employees, 46 respondents were recorded from the questionnaires, and 49 informants were recorded for the FGD session. From the findings, it can be found that there is a significant positive relationship between enjoyable workplace and organizational excellence. The main factors were also found in this study, in which the factors of enjoyable workplace in are relationship with colleagues, experience, work environment, and rewards/recognition. The strategies to improve fun at work are also discussed in this study. The strategies are important as they are based on the discussions done with the employees themselves. Some of the strategies include improvements on work design and having courses and trainings. These findings can help carry out the voices of the employees in order to enhance the level of happiness at work as well as promote improvement to the organization. Is COVID-19 matters? Findings show that employees keep looking forward to delivers the best of their job and responsibilities at work. COVID-19, without denied, limits their movement and communication activities but generally they can accept is as challenges need to be handle wisely.

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