Needs Assessment for Online Psychoemotional Support for Students

ROSS AZURA, ZAHIT (2022) Needs Assessment for Online Psychoemotional Support for Students. [Poster] (Unpublished)

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Abstract

Ever since the COVID-19 pandemic, it is inevitable for everyone including university students to experience heightened psychological distress. This research aims to assess the priority needs to develop an online psychoemotional support system for undergraduate students. A total of 215 undergraduate students from University Malaysia Sarawak (UNIMAS) participated in this study. The needs assessment questionnaire was distributed via Google Form online and participants completed the survey anonymously. The data were analyzed using descriptive analysis. The results indicate that 95% of the students are aware of psychological distress symptoms, whereas 63% suggest that they have experienced psychological distress, and 51% believe that their friends have experienced the same psychological issues. Despite their needs, 73% did not seek help to overcome their psychological distress, due to the difficulties to reach out to psychologists on campus (54%), hence, they opt to get help from family and friends (24%). The majority of the participants (94%) agreed that online psychoemotional support would help them to reach out to mental health professionals. This study throws some light on the unmet needs of undergraduate students, hence online-based psychoemotional support programs could be developed to assist the students to go through their students’ life and beyond.

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