Exploring Job Stress Among Home Care Workers During Covid-19

Sharifah Nurhafizah, Wan Alwie (2021) Exploring Job Stress Among Home Care Workers During Covid-19. [Final Year Project Report] (Unpublished)

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Abstract

The Corona Virus illness, also known as Covid-19, has changed mankind's way of life across the world. The new standards are causing tension among home care workers. Therefore, this study was conducted to explore job stress among home care workers during COVID-19 pandemic. Factors of job stress, individual, and organizational strategies and influence of job stress among home care workers differs from one person to another. There were 5 informants who participated in this study. This study involved 3 home care facilities in Kuching, Sarawak which are Jasper Lodge Kuching, Premier Nursing Home and Eden on the Park Nursing Care Residence. There are 4 research questions were structured based on objective as the interview guideline for data collection through semi-structured interview and focus group discussion. Content analysis was conducted to answer the research questions and produce the final result of the report. The findings showed that there were various factors of job stress experienced by the home care employees during this pandemic. Based on the findings, it showed that both individual and organizational were aware of job stress issue during this pandemic. They had implemented some strategies to overcome the issue. The findings also showed the influence of job stress to the home care workers’ job productivity. At the end of this study, it can be concluded that this research meets all research objectives which were suggested previously.

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