A STUDY ON THE RELATIONSHIP OF LEADERSHIP STYLE, EMPLOYEE ENGAGEMENT AND JOB SATISFACTION DURING COVID-19 PANDEMIC

JENITA SELINE, REACHARD (2021) A STUDY ON THE RELATIONSHIP OF LEADERSHIP STYLE, EMPLOYEE ENGAGEMENT AND JOB SATISFACTION DURING COVID-19 PANDEMIC. [Final Year Project Report] (Unpublished)

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Abstract

The purpose of this study was to investigate the relationship of leadership style, employee engagement and job satisfaction during COVID-19 pandemic among employees in selected courier services company in Kuching, Sarawak. The objectives of the study were to examine the relationship between leadership style and employee engagement during the COVID-19 pandemic, and to examine the relationship between leadership style and employees’ job satisfaction during the COVID-19 pandemic. Kahn’s Theory of Engagement and Vroom Expectancy Theory were applied to gain in-depth understanding of this field of study. The population size was around 70 and the sample size was 55. The adapted questionnaire was administered to employees of the selected courier services company. Spearman’s correlation was used to test the hypothesis and results shows that leadership style has a significant relationship with employee engagement and job satisfaction during the COVID-19 pandemic. The findings of the study may provide useful insight and body of knowledge for future researchers, organization and HR practitioners for the purpose of enhancing employee engagement and job satisfaction through leadership style.

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