THE RELATIONSHIP BETWEEN JOB STRESS AND JOB SATISFACTION WITH WORKFORCE PRODUCTIVITY AMONG EMPLOYEES IN THE PRIVATE SECTOR

Yong, Belinda Ya Yan (2021) THE RELATIONSHIP BETWEEN JOB STRESS AND JOB SATISFACTION WITH WORKFORCE PRODUCTIVITY AMONG EMPLOYEES IN THE PRIVATE SECTOR. [Final Year Project Report] (Unpublished)

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Abstract

This study was carried out to investigate the relationship between job stress and job satisfaction with workforce productivity among employees in a private sector at Sibu, Sarawak. Crosssectional survey research was employed to conduct the study and the data for the study was collected using a self-administered survey questionnaire from a total of 44 employees. The data of the study were analyzed using descriptive and inferential statistics, and a correlational analysis was used to test the research hypotheses. The Job Stress Questionnaire to investigate the level of job stress, Job Descriptive Index to examine job satisfaction, and Hersey and Goldsmith questionnaire to investigate productivity in the study population. The levels of employees’ perceived job stress (work overload and role ambiguity) and job satisfaction (pay and supervision) were moderate. Also, their productivity was evaluated as moderate. The results of the study indicated that job stress and job satisfaction had significant and positive relationships with productivity. The findings of the study assist to provide a better understanding of specific job stress and job satisfaction factors that affects employee’s productivity particularly for the organizations under the private sector in Malaysia.

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