Interpersonal Communication Skills in Healthcare: Literature Review On Doctors and Patients Communication

Vimala, Govindaraju (2021) Interpersonal Communication Skills in Healthcare: Literature Review On Doctors and Patients Communication. Multicultural Education, 7 (12). pp. 324-332. ISSN 1068-3844

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Abstract

The process of interpersonal communication is paramount in the interaction between the healthcare provider and the patient, and in the relationship with the sick or in need of care. Studies over the last decade documented how communication processes predict better outcomes in physician-patient interactions, and key components that should be considered in close relationships where health problems somehow define relationships. Has been made. Good interpersonal relationships between patients and service providers are important features of quality of care, characterized by a balance of mutual respect, openness, and their respective roles in decision making. This review is a review of healthcare, especially physician and patient interpersonal communication skills.

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