IMPACT OF WORK-FAMILY DEMAND ON WELL-BEING OF HOTEL EMPLOYEES

Teo, Lee Ping and Nur Fatihah, Abdullah Bandar and Zaiton, Hassan and Surena, Sabil and Dayang Kartini, Abang Ibrahim and Abdul Hafaz, Ngah (2021) IMPACT OF WORK-FAMILY DEMAND ON WELL-BEING OF HOTEL EMPLOYEES. Turkish Journal of Physiotherapy and Rehabilitation, 32 (3). pp. 3037-3036. ISSN 2651-446X

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Abstract

Many employees are oppressed between struggling cumbersome workloads and family responsibilities, thus pursuing a good work-life balance is the priority to achieve healthy well-being. Additionally, workplace flexibility is vital to alleviate work-family conflict and promote employees’ well-being. This study aims to investigate the relationship between work-family demands and well-being with the moderating effect of workplace flexibility. Self-administered survey questionnaires are utilized for data collection among 85 frontline employees from the selected hospitality industry in Kuching, Sarawak. The study applies structural equation modelling (SEM) approach with Smart Partial Least Squares (PLS) to test the hypothesis developed in the research framework. It can be confirmed thatwork-family demands are negatively influence on well�being and workplace flexibility is not the moderator between Work-family demands and well-being. The results will become attention for the management of the hospitality industry and human resource practitioners who are concerned with promoting employees’ well-being.

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