A study on the application of total quality management (TQM) priciples among managers in a goverment department in Kuching

Wee, Basil Geok Sang (2003) A study on the application of total quality management (TQM) priciples among managers in a goverment department in Kuching. Masters thesis, Universiti Malaysia Sarawak.

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Abstract

The objective of this study is to suggest ways to rectify the problem face by the managers in the overall application of TQM principles in DBKU. It is also to find out the extent of application of this management tool of the managers in the organization on TQM principles. Finally this study aim to find out how successful has DBKU been in assimilating the three TQM principles to the Managers.

Item Type: Thesis (Masters)
Additional Information: Universiti Malaysia Sarawak, UNIMAS
Subjects: A General Works > AC Collections. Series. Collected works
Divisions: Academic Faculties, Institutes and Centres > Faculty of Cognitive Sciences and Human Development
Faculties, Institutes, Centres > Faculty of Cognitive Sciences and Human Development
Academic Faculties, Institutes and Centres > Faculty of Cognitive Sciences and Human Development
Depositing User: Karen Kornalius
Date Deposited: 03 Jul 2014 00:53
Last Modified: 22 May 2023 08:43
URI: http://ir.unimas.my/id/eprint/3498

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