The Effect Of Transformational Leadership On Job Performance : The Moderating Role Of Organizational Citizenship Behaviour In Malaysia Service Industry

Kher, Chin Kui (2019) The Effect Of Transformational Leadership On Job Performance : The Moderating Role Of Organizational Citizenship Behaviour In Malaysia Service Industry. [Final Year Project Report] (Unpublished)

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Abstract

This study aimed to study the relationship between five dimensions of transformational leadership and job performance and the moderating role of Organizational Citizenship Behaviour (OCB). A total of 190 employees in Malaysia service industry as respondents were participated in the research questionnaire. Convergent validity, discriminant validity, reliability and hypothesis testing were tested by using SmartPLS2. This study revealed that only two dimension of transformational leadership: idealized influence (behaviour) and intellectual stimulation were positively related to the job performance. In addition, OCB only partially moderates the relationship between transformational leadership and job performance such as inspirational motivation, individualized consideration and job performance. In conclusion, there are new findings and value was added to expand the framework of transformational leadership, OCB and job performance which is useful in terms of theoretical and practical for scholars and corporates.

Item Type: Final Year Project Report
Additional Information: Project report (B.Sc.) -- Universiti Malaysia Sarawak, 2019.
Uncontrolled Keywords: Transformational leadership, job performance, moderating role, Organizational Citizenship Behaviour (OCB)
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Academic Faculties, Institutes and Centres > Faculty of Economics and Business
Faculties, Institutes, Centres > Faculty of Economics and Business
Depositing User: Patrick
Date Deposited: 01 Mar 2021 09:25
Last Modified: 03 Aug 2023 08:02
URI: http://ir.unimas.my/id/eprint/34624

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