SALON MANAGEMENT SYSTEM FOR LING NA UNISEX HAIR SALOON IN ENGKILILI

LIEW, HUNG YEAN (2020) SALON MANAGEMENT SYSTEM FOR LING NA UNISEX HAIR SALOON IN ENGKILILI. [Final Year Project Report] (Unpublished)

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Abstract

The proposed salon management system is the web-based application used for Ling Na Unisex Hair Saloon in Engkilili to improve the efficiency in their management. This salon is currently using the manual procedure to manage the business and involves a lot of paperwork. The customers are using the Whatsapp, email and phone call to make the appointment and the staff of Ling Na Unisex Saloon will note down the appointment details on the piece of paper. Through this method, a lot of problems are faced by customer and staff such as misplacement of the appointment, wrong information is recorded and long queue which leads to time wastage. Besides, the staff also does not have a proper way to manage the product and they always make the stock take manually. The staff also don’t have enough time to recommend the product to the customers and this will cause poor product selling. Another problem is the salon does not record the customer information. The customer information is the information that must be included in the appointment details to ease the appointment management. Thus, the proposed salon management system is developed to help the Ling Na Unisex Hair Saloon to solve the problem and improve the efficiency in their management. The proposed salon management is helping the customer to make the online appointment and the appointment details are recorded in the database. The staff can manage the appointment easily by using the proposed system and they also can manage their product through the product catalog. Furthermore, the customer details are recorded once they register their account and every appointment details are containing the customer information to help the salon to identify which customer makes this appointment.

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