Relationship between organizational commitment, job satisfaction and attitude towards organizational change: a study in public sector

Noorain, Mahli (2019) Relationship between organizational commitment, job satisfaction and attitude towards organizational change: a study in public sector. [Final Year Project Report] (Unpublished)

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Abstract

The purpose of this study is to examine the relationship between organizational commitment, job satisfaction and attitude toward organizational change in public sector. The independent variable of this study is organizational commitment with 3 dimensions will be discussed namely affective commitment, continuance commitment and normative commitment, and job satisfaction with 6 dimensions namely compensation, advancement, supervision, co-worker, security and recognition while the dependent variable is attitude towards organizational change. This study has been carried out by using quantitative approach and cross-sectional research design. There were 77 respondents participated in the study. The non-probability sampling such as convenience sampling used to choose the respondents. The questionnaire consists of four section namely section A, B, C and D. Section A comprises the demographic characteristic of respondents, which comprises of gender, age, ethnicity, marital status, academic qualification and length of service. Section B consist of questions on dimension of organizational commitment namely affective commitment, continuance commitment and normative commitment. This part consists of 12 question which cater for organizational commitment dimensions and adapted from Behaviour in Organisation Ninth Edition by Greenberg (2008). Section C consist of questions on dimension of job satisfaction namely compensation, advancement, supervision, co-worker , security and recognition. This part consists of 30 question which cater for job satisfaction dimensions and adapted from the questionnaire of the previous researcher Weiss, Davis, England, and Lofquit (1967). Section D consist of questions on attitudes toward organizational change namely cognitive attitude, affective attitude, and behavioral attitude. This part consists of 18 question which cater for on the attitudes toward organizational change and adapted from the questionnaire of the previous researcher Dunham et al (1989). The data have been distributed to respondent and collected one-by-one to avoid miss out. Besides, the data were analyze using Statistical Package for Social Sciences (SPSS) version 23.0. It is used to analyze the descriptive statistic and inferential statistic that have been collected from the respondents. Inferential statistics involved Pearson analysis. Result indicated that there is a relationship in certain dimension of organizational commitment, job satisfaction and attitude towards organization. Discussion of the research findings and recommendation for organization and future research were presented.

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