Stephanie Sindun, Johnny (2020) The Mediating Effect Of Satisfaction With Work family Balance On The Relationship Between Work life Fusion And Burn out among Employees At Public Service Sector. [Final Year Project Report] (Unpublished)
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Abstract
The service sector workers are among the workers that have a high number of burnouts as the service industry plays a significant role in the world’s economic nowadays. The daily customer complaints are the most challenging task to deal with which caused stress and most terrible is can lead to burnout. Fortunately, the development of technology in today’s world really help a lot especially those who are a dual income family as they need to fulfil the work and family demands concurrently. Hence, this study aimed to determine the relationship between work-life fusion and burnout which mediated by satisfaction with work-family balance among the public service sector employees. A survey of 100 public service sector employees in Sibu, Sarawak revealed that satisfaction with work-family balance mediated the relationship between social media with depersonalization and personal accomplishment. The results from this study suggest the importance of HR Practitioner to rethink and redesign the policy by allowing the use of social media such as Facebook or Whatsapp in the workplace as it help the employee to manage the demand from work and family more organized. Besides that, this study also discussed on the practical implications and suggestions for future research in the same field of the study.
| Item Type: | Final Year Project Report |
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| Additional Information: | Project Report (BSc.) -- Universiti Malaysia Sarawak, 2020. |
| Uncontrolled Keywords: | Work-life fusion, Satisfaction with work-family balance and burnout. |
| Subjects: | H Social Sciences > H Social Sciences (General) H Social Sciences > HN Social history and conditions. Social problems. Social reform |
| Divisions: | Academic Faculties, Institutes and Centres > Faculty of Cognitive Sciences and Human Development Faculties, Institutes, Centres > Faculty of Cognitive Sciences and Human Development Academic Faculties, Institutes and Centres > Faculty of Cognitive Sciences and Human Development |
| Depositing User: | Gani |
| Date Deposited: | 03 Nov 2020 03:37 |
| Last Modified: | 05 Aug 2024 04:00 |
| URI: | http://ir.unimas.my/id/eprint/32533 |
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