The Relationship Between Social Support And Employee Engagement Among Employees In Selected Service Industry

Norsafikah, Idris (2020) The Relationship Between Social Support And Employee Engagement Among Employees In Selected Service Industry. [Final Year Project Report] (Unpublished)

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Abstract

Achieving employee engagement among the employees is the major concern for the organization. In order to promote employee engagement, social support has become an increasingly important consideration for the employees and organization. The purpose of this study was to examine the relationship between social support and employee engagement among employees. Questionnaires were administered to 98 employees in selected service industry at Sibu, Sarawak. Pearson Correlation was used to test the hypotheses of the study. The result of the study found that supervisor support has significant relationship with employee engagement. However, co-worker support has no significant relationship with employee engagement. These result will become precise attention to the management of service industry and practioners who are interested in enhancing employee engagement of the employees. The findings of this study may provide useful information and body of knowledge for both practitioners and future researchers for the purpose of improving the practice of social support.

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