Exploring Commitment Among Employees Of A Private Club : A Management Perspective

Foo, Loi Kit (2020) Exploring Commitment Among Employees Of A Private Club : A Management Perspective. [Final Year Project Report] (Unpublished)

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Abstract

This research explores the commitment among employees from the perspective of management level in a private club. Exploratory and descriptive research was used and the faced-to-faced interview with the interview guide as an instrument was used for the collection of data. Purposive sampling was used to collect the data from three informants (manager) at a private club in Sarawak. Thematic analysis was used to analyze the data. The research findings showed that the employee with commitment have long-term services in the organization and have high performance. Besides that, the factors that can affect employee commitment included compensation and benefits, working environment, job security, and educational level. Attention on leadership styles, extrinsic/tangible rewards, and training is needed to develop and enhance employee commitment. The significant contribution of this study toward the existing body knowledge on employee commitment among the manager in the hospitality industry in Sarawak and offer some dominant matter of employee commitment for organization and practitioners as well. This study also discusses related research implications, limitations, and recommendations for future researchers

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