Syahrul Nizam, Bin Junaini and Jonathan, Sidi (2009) Credibility Review of the Malaysian States E-government Web Sites. In: Public sector ICT management review. National Institute of Public Administration, pp. 41-45.
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Abstract
The migration from paper-based services to electronic version has developed the potential of e-government applications enormously. However, designing a credible government web site is not a simple task. This paper discusses the importance of credibility for the Malaysian states government web sites. Top web credibility factors are listed. Reviews on five state government websites are also presented. Assessment of the credibility issues were done on five state government sites, which are Sarawak, Selangor, Johor, Melaka and Kedah Government web site. We found that there are still room for improvement for the sites in terms of credibility and site appearance.
| Item Type: | Book Chapter |
|---|---|
| Uncontrolled Keywords: | Website Credibility, Usability, E-government, portals, unimas, university, universiti, Borneo, Malaysia, Sarawak, Kuching, Samarahan, ipta, education, research, Universiti Malaysia Sarawak. |
| Divisions: | Academic Faculties, Institutes and Centres > Faculty of Computer Science and Information Technology Faculties, Institutes, Centres > Faculty of Computer Science and Information Technology Academic Faculties, Institutes and Centres > Faculty of Computer Science and Information Technology |
| Depositing User: | Gani |
| Date Deposited: | 09 Jun 2020 08:56 |
| Last Modified: | 09 Jun 2020 08:56 |
| URI: | http://ir.unimas.my/id/eprint/29887 |
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