Proposing an integrated multi-criteria decision making approach to evaluate total quality management best practices in Malaysia hotel industry

Sin, Kit Yeng and Jusoh, M. S. and Mardan, A. (2020) Proposing an integrated multi-criteria decision making approach to evaluate total quality management best practices in Malaysia hotel industry. Journal of Physics: Conference Series, 1432 (1). pp. 1-9. ISSN 1742-6588

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Official URL: http://jpcs.iop.org/
Item Type: Article
Uncontrolled Keywords: total quality management(TQM), hotel industry, Universiti Malaysia Sarawak, unimas, university, universiti, Borneo, Malaysia, Sarawak, Kuching, Samarahan, ipta, education, Centre for Academic Information Services
Subjects: H Social Sciences > HB Economic Theory
Divisions: Academic Faculties, Institutes and Centres > Faculty of Economics and Business
Faculties, Institutes, Centres > Faculty of Economics and Business
Depositing User: Karen Kornalius
Date Deposited: 11 Feb 2020 03:06
Last Modified: 11 Feb 2020 03:06
URI: http://ir.unimas.my/id/eprint/28935

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