The Relationship between Employee Attitude Towards Training and Employee Retention in Telecommunication

Zaiton, binti Hassan and Siaw, Cheau Jwu and Siti Mariam, Binti Abdullah and Mark, Edmund Kasa (2018) The Relationship between Employee Attitude Towards Training and Employee Retention in Telecommunication. Journal of Cognitive Sciences and Human Development, 4 (1). pp. 1-14. ISSN 2550-1623

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Abstract

The objective of this study is to identify the relationship between employee attitude towards training (accessibility of training, social support for training and benefits of training) and employee retention in the telecommunication industry in Kuching. Eighty employees responded to the self-administered questionnaire. Simple random sampling was used to carry out the study. Data was analysed using Pearson Correlation Coefficient and Multiple Regression. Only social support for training had a significant and positive relationship to retention. Thus, it is recommended that managers and supervisors support employees in attending training as well as provide opportunities for employees to apply what they had learned in training as it will influence retention in the organization. Keywords: Retention; accessibility to training; social support for training; benefits of training

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