Computer Self-Efficacy, Computer Anxiety, and Attitudes toward the Internet: A Study among Undergraduates in UNIMAS

Hong, Kian Sam and Abang Ekhsan, Abang Othman and Zaimuarifuddin, Shukri Nordin (2005) Computer Self-Efficacy, Computer Anxiety, and Attitudes toward the Internet: A Study among Undergraduates in UNIMAS. Educational Technology & Society, 8 (4). pp. 205-219. ISSN 1436-4522

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Abstract

Eighty-one female and sixty-seven male undergraduates at a Malaysian university, from seven faculties and a Center for Language Studies completed a Computer Self-Efficacy Scale, Computer Anxiety Scale, and an Attitudes toward the Internet Scale and give information about their use of the Internet. This survey research investigated undergraduates’ computer anxiety, computer self-efficacy, and reported use of and attitudes toward the Internet. This study also examined differences in computer anxiety, computer selfefficacy, attitudes toward the Internet and reported use of the Internet for undergraduates with different demographic variables. The findings suggest that the undergraduates had moderate computer anxiousness, medium attitudes toward the Internet, and high computer self-efficacy and used the Internet extensively for educational purposes such as doing research, downloading electronic resources and e-mail communications. This study challenges the long perceived male bias in the computer environment and supports recent studies that have identified greater gender equivalence in interest, use, and skills levels. However, there were differences in undergraduates’ Internet usage levels based on the discipline of study. Furthermore, higher levels of Internet usage did not necessarily translate into better computer self-efficacy among the undergraduates. A more important factor in determining computer self-efficacy could be the discipline of study and undergraduates studying computer related disciplines appeared to have higher self-efficacy towards computers and the Internet. Undergraduates who used the Internet more often may not necessarily feel more comfortable using them. Possibly, other factors such as the types of application used, the purpose for using, and individual satisfaction could also influence computer self-efficacy and computer anxiety. However, although Internet usage levels may not have any impact on computer self-efficacy, higher usage of the Internet does seem to decrease the levels of computer anxiety among the undergraduates. Undergraduates with lower computer anxiousness demonstrated more positive attitudes toward the Internet in this study.

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