Wan Norizan, Wan Hashim and Mohd Razali, Otman and Safi’ee, Madian and Mohamad Izzat, Syafiq (2013) Evaluation of end-user satisfaction among employees participating in a web-based needs assessment inventory. Procedia - Social and Behavioral Sciences, 97. pp. 766-770. ISSN 1877-0428
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Official URL: https://www.researchgate.net/publication/274028294
Abstract
This paper reports on the end-user satisfaction evaluation of ENAI. It highlights the positive impact and effect of online web- based management system for counseling inventory. Participants have reported satisfaction with ENAI and the service impact within community of users is complementary. Improvement of ENAI can be made to enhance the end-user satisfaction by referring to the user's requirements.
| Item Type: | Article |
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| Uncontrolled Keywords: | Online Counseling; web-based application; usable; user satisfaction, research, Universiti Malaysia Sarawak, unimas, university, universiti, Borneo, Malaysia, Sarawak, Kuching, Samarahan, ipta, education |
| Subjects: | H Social Sciences > H Social Sciences (General) T Technology > T Technology (General) |
| Divisions: | Academic Faculties, Institutes and Centres > Faculty of Cognitive Sciences and Human Development Faculties, Institutes, Centres > Faculty of Cognitive Sciences and Human Development Academic Faculties, Institutes and Centres > Faculty of Cognitive Sciences and Human Development |
| Depositing User: | Karen Kornalius |
| Date Deposited: | 18 Jul 2017 07:57 |
| Last Modified: | 18 Jul 2017 07:57 |
| URI: | http://ir.unimas.my/id/eprint/16913 |
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