Items where Author is "Nirmala Ramakrishnan, A/P N.R.K. Pillai."

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Nirmala Ramakrishnan, A/P N.R.K. Pillai. (1999) Empowerment of front-line employees : a case study of the hotel industry in the Klang Valley. Masters thesis, Universiti Malaysia Sarawak (UNIMAS).

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