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Peter, Songan and Elizabeth, Loh and Abang Ekhsan, Abang Othman (2016) Developing Effective Customer Service Employees through Action Re-search: A Malaysian Local Authority Experience. Journal of Cognitive Sciences and Human Development, 2 (1). pp. 61-75. ISSN 2550-1623
Peter, Songan and Elizabeth, Loh and Abang Ekhsan, Abang Othman (2016) Developing Effective Customer Service Employees through Action Re-search : A Malaysian Local Authority Experience. Journal of Cognitive Sciences and Human Development, 2 (1). pp. 61-75. ISSN 2462-1153