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Sin, Kit Yeng and Hariz Afiq, Shamsu and Choon Ling, Sim (2022) The impact of mobile telecommunication service quality on tourists’ destination satisfaction in Sarawak. Journal of Tourism and Development, 39. pp. 27-40. ISSN 2182-1453
Kit Yeng, Sin and Muhammad Shahar, Jusoh and Choon Ling, Sim (2022) The effects of total quality management practices on sustainable performance: perspective from Malaysia. International Journal of Services and Operations Management, 42 (1). pp. 1-31. ISSN 1744-2389
Choon Ling, Sim and Zeyun, Li and Francis, Chuah and Yi Jin, Lim and Kit Yeng, Sin (2021) An empirical investigation of the role of lean six sigma practices on quality performance in medical device manufacturing industry. International Journal of Lean Six Sigma (2021). pp. 1-21. ISSN 2040-4166