Items where Author is "Choon, Ling Sim"

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Article

Sin, Kit Yeng and Lo, May Chiun and Abang Azlan, Mohamad and Abdullah, Al Mamun and Choon, Ling Sim (2023) Selecting Total Quality Management (TQM) Best Practices in the Hotel Industry Environment : A Hybrid Model based on DEMATEL and ANP. International Journal of Supply and Operations Management, 10 (3). pp. 245-270. ISSN 2383-1359

Sin, Kit Yeng and Choon, Ling Sim and Yi, Jin Lim and Lee, Damien and Joanne Shaza, Janang (2021) The mediating effect of business ethics in the relationship between total quality management and sustainable performance: perspective from 4- and 5-stars hotels. International Journal of Productivity and Quality Management, 34 (2). pp. 176-204.

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