Centre for Academic, Information Services (2013) 3rd PERPUN International Conference 2013 : Strategic Library Services : Evilving Library in new directions. In: 3rd PERPUN International Conference 2013. (Unpublished)
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Abstract
This conference will help participants gain an insight on strategic library services. it's a unique combination of knowledge, techniques and methods that the most dramatically successful customer service operations all share. participant will leave this conference with an in-dept knowledge on the best ways to handle difficult customers, to provide information, fact and data that the customers need, motivate others, acquire new knowledge, put "something' extra into every customer contact and much, much more. that's make this conference so valuable.
| Item Type: | Proceeding (Other) |
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| Uncontrolled Keywords: | unimas, university, universiti, borneo, malaysia, sarawak, kuching, samarahan, ipta, education, undergraduate, postgraduate, research, PERPUN conference, 2013, Program books, Library services |
| Subjects: | Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science |
| Divisions: | Academic Faculties, Institutes and Centres > Perpustakaan Tun Abdul Rahman Ya'kub Faculties, Institutes, Centres > Perpustakaan Tun Abdul Rahman Ya'kub |
| Depositing User: | Karen Kornalius |
| Date Deposited: | 21 Nov 2014 01:07 |
| Last Modified: | 14 Sep 2015 07:23 |
| URI: | http://ir.unimas.my/id/eprint/5581 |
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