Content validation and reliability test for work-family conflict, job satisfaction, family satisfaction and psychological well-being among female healthcare workers in Samarahan Division, Sarawak.

Nurul Aqma, Ismail and Deburra Peak, Ngadan and Rosalia, Saimon (2025) Content validation and reliability test for work-family conflict, job satisfaction, family satisfaction and psychological well-being among female healthcare workers in Samarahan Division, Sarawak. In: Postgraduate Research Conference 2025 (POGRAC 2025), 2 October 2025, Auditorium, Faculty of Medicine, Universiti Kebangsaan Malaysia, Cheras.

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Abstract

Female healthcare workers face challenges in balancing professional and family roles, often leading to work-family conflict (WFC) that impacts job satisfaction, family satisfaction, and psychological well-being. Valid and reliable instruments are essential to measure these constructs in the Malaysian context. This study aimed to validate and assess the reliability of four instruments: the Work-Family Conflict Scale (WFCS), Ryff’s Psychological Well-Being Scale (RPWBS), Short Index of Job Satisfaction (SIJS), and Family Satisfaction Scale (FSS) among female healthcare workers in Samarahan Division, Sarawak. The study employed a multi-phase process involving questionnaire development, translation, and expert content validation by six specialists (public health physicians, psychiatrist, psychologist, and family medicine specialist). Content validity was assessed using the Item-level Content Validity Index (I-CVI) and Scale-level CVI (S-CVI/Ave, S-CVI/UA). A pilot study was conducted among 192 female healthcare workers recruited through multistage sampling across five facilities. Reliability was measured using Cronbach’s alpha and corrected item-total correlations. Content validation showed excellent outcomes, with I-CVI values of 0.83-1.00 and S-CVI/Ave between 0.97-1.00. Pilot testing demonstrated strong internal consistency: WFCS (α=0.89), RPWBS (α=0.87), SIJS (α=0.82), and FSS (α=0.91). All items showed acceptable item-total correlations and were retained. The findings confirm that the adapted questionnaire is valid and reliable, suitable for use among female healthcare workers in Sarawak. Robust measurement tools are vital to understanding the interplay of WFC, satisfaction, and well-being, and to guide evidence-based workplace interventions.

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