Enhancing Tourism Accessibility for the Deaf and Hard-of-Hearing with XR Technology: A Systematic Literature Review

Mohd Harith Syazwan, Samsawi and Suriati Khartini, Jali and Mohamad Imran, Bandan and Syahrul Nizam, Junaini and Sylvester, Arnab and Phei Chin, Lim and Kuryati, Kipli and Sarni Suhaila, Rahim (2025) Enhancing Tourism Accessibility for the Deaf and Hard-of-Hearing with XR Technology: A Systematic Literature Review. In: 5th EAI International Conference on Technology, Innovation, Entrepreneurship and Education (EAI TIE 2025), 17-18 March 2025, Cambridge, Great Britain.

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Official URL: https://link.springer.com/chapter/10.1007/978-3-03...

Abstract

In recent years, Extended Reality (XR) technology has become more and more prevalent in all facets of life. It can be applied to enhance deaf and hard-of-hearing accessibility in tourism environments. The goals of this review are to determine the challenges to accessibility that the hard-of-hearing and deaf community must overcome, the usefulness of such technology to this group, and the degree to which it can improve accessibility for this population when travelling. 16 papers have been assessed based on the keyword search of the Scopus and Web of Science databases. The methodologies, difficulties, and advantages of XR technology in tourism for the hard-of-hearing are assessed in relation to these studies. Lastly, a number of areas where the existing methods could be improved upon are identified, and recommendations are made for additional research.

Item Type: Proceeding (Paper)
Uncontrolled Keywords: Extended Reality, Augmented Reality, Virtual Reality, Deaf, Hearing, Impairment, Disability. Tourism.
Subjects: T Technology > T Technology (General)
Divisions: Academic Faculties, Institutes and Centres > Faculty of Computer Science and Information Technology
Faculties, Institutes, Centres > Faculty of Computer Science and Information Technology
Academic Faculties, Institutes and Centres > Faculty of Computer Science and Information Technology
Depositing User: Jali
Date Deposited: 13 Oct 2025 02:00
Last Modified: 13 Oct 2025 02:00
URI: http://ir.unimas.my/id/eprint/49819

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