Exploring Managers’ Perspective on Factors Affecting Generation Y Retention

Dideana, Thompson and Agatha Lamentan, Muda (2021) Exploring Managers’ Perspective on Factors Affecting Generation Y Retention. Journal of Cognitive Sciences and Human Development, 7 (2). pp. 159-174. ISSN 2462-1153

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Official URL: https://publisher.unimas.my/ojs/index.php/JCSHD


The study explores factors behind Generation Y employees' retention from the perspective of managers in a financial services sector. A qualitative method was employed, by interviewing eight managers as informants. The results show ten factors affecting Generation Y employees’ retention are compensation and pay, personal development, job security, job satisfaction, work-life balance, reward and recognition, training, leadership, relationship and communication, and work environment. Seven main challenges to retain Generation Y employees identified are loyalty, their love for a challenging job, communication, strategy, working style, satisfaction, and traits. The study discusses implications and suggestions for organisational level strategies to retain Generation Y employees.

Item Type: Article
Uncontrolled Keywords: employee retention, generation Y
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Academic Faculties, Institutes and Centres > Faculty of Cognitive Sciences and Human Development
Depositing User: Muda
Date Deposited: 20 Dec 2021 08:52
Last Modified: 20 Dec 2021 08:52
URI: http://ir.unimas.my/id/eprint/37406

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