Empowerment of front-line employees : a case study of the hotel industry in the Klang Valley

Nirmala Ramakrishnan, A/P N.R.K. Pillai. (1999) Empowerment of front-line employees : a case study of the hotel industry in the Klang Valley. Masters thesis, Universiti Malaysia Sarawak (UNIMAS).

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Item Type: Thesis (Masters)
Additional Information: Thesis (M.Sc.) -- Universiti Malaysia Sarawak, 1999.
Uncontrolled Keywords: Employee empowerment, Leadership, unimas, university, universiti, Borneo, Malaysia, Sarawak, Kuching, Samarahan, ipta, education, Postgraduate, research, Universiti Malaysia Sarawak.
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Academic Faculties, Institutes and Centres > Faculty of Cognitive Sciences and Human Development
Depositing User: Karen Kornalius
Date Deposited: 03 Jul 2014 02:31
Last Modified: 09 Mar 2020 08:56
URI: http://ir.unimas.my/id/eprint/3552

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