MACSys – Mobile Application Complaint System for Yayasan Sabah

Mohd Danniel, Ahmad (2019) MACSys – Mobile Application Complaint System for Yayasan Sabah. [Final Year Project Report] (Unpublished)

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Abstract

Mobile Application Complaint System (MACSys) is aimed at developing an online complaint system which is important to the Information and Communication Technology Department (ICT) as it is a complaint platform for the hardware and software. This application able to maximize the productivity of the ICT process in the organization since it can be used to automate the workflow of the complaint made by staff. The complaint system application has features such as filling in complaint form, check status of the complaint made, view history and summary of the complaint made. Users can log in to the MACSys by entering their user ID and password. With the help of this application, staffs can make complaint at anytime and anywhere using their smartphones. The advantage of this application is there is no necessity for the staffs manually filling the complaint form and waiting for the status of the complaint made.

Item Type: Final Year Project Report
Additional Information: Project Report (BSc.) -- Universiti Malaysia Sarawak, 2019.
Uncontrolled Keywords: Mobile Application Complaint System (MACSys), Information and Communication Technology Department (ICT), hardware and software, online complaint system.
Subjects: Q Science > QA Mathematics > QA76 Computer software
Divisions: Academic Faculties, Institutes and Centres > Faculty of Computer Science and Information Technology
Depositing User: Gani
Date Deposited: 14 Jan 2021 01:01
Last Modified: 14 Jan 2021 01:01
URI: http://ir.unimas.my/id/eprint/33788

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