Indivdual And Organizational Factors Towards Employees’ Absenteeism In Training Service

Dyg Noor Hawaniza, Awg Bojet (2020) Indivdual And Organizational Factors Towards Employees’ Absenteeism In Training Service. [Final Year Project Report] (Unpublished)

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The purpose of this study is to investigate the relationship between individual and organizational factors towards employees’ absenteeism in all branches Akademi Kastam Diraja Malaysia. The branches are in Sarawak, Sabah, Melaka, Langkawi, East, and West. Data were gathered from 116 employees and 82 respondents participated. A quantitative research methodology is used in this research and the data were collected using questionnaires which is Google Form as the instrument. The data were analyzed using descriptive and inferential statistics. Descriptive statistics were reported, followed by reliability analysis, Pearson correlation and hypothesis testing using stepwise multiple regressions. The findings have shown that there is a strong relationship between job satisfaction and employees’ absenteeism. In addition, there is weak relationship between working conditions and employee’s absenteeism in all branches Akademi Kastam Diraja Malaysia in Malaysia. Besides, findings from this study also indicated that job satisfaction is the most dominant among independent variables. The study contributes to the existing knowledge to the employees in training services especially in Malaysia. It has enhanced both the organization and human resource practitioners’ knowledge and understanding on absenteeism factors of employee’s in training services especially among customs. On the other hand, the result of this study could help the organization to improve the quality to ensure the organizations can achieve performance of the employee’s

Item Type: Final Year Project Report
Additional Information: Project Report (BSc.) -- Universiti Malaysia Sarawak, 2020.
Uncontrolled Keywords: individual, organizational, absenteeism, employee, service sector, training, unimas, university, universiti, Borneo, Malaysia, Sarawak, Kuching, Samarahan, ipta, education, undergraduate, , research, Universiti Malaysia Sarawak.
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Academic Faculties, Institutes and Centres > Faculty of Cognitive Sciences and Human Development
Depositing User: Gani
Date Deposited: 21 Oct 2020 03:10
Last Modified: 19 Jun 2021 08:13

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