Family-friendly policies as a moderator between work-family demands and well-being among frontline employees in hospitality industry

Pui, Poh Ching (2019) Family-friendly policies as a moderator between work-family demands and well-being among frontline employees in hospitality industry. [Final Year Project Report] (Unpublished)

[img] PDF
Family-friendly policies as a moderator between work-family demands and well-being among ...(24 pgs).pdf

Download (1MB)
[img] PDF (Please get the password from ACADEMIC REPOSITORY UNIT, ext: 082-583932/ 082-583914)
Family-friendly policies as a moderator between work-family demands and well-being among ...(fulltext).pdf
Restricted to Registered users only

Download (21MB)

Abstract

Work-family conflict as a common issue in this new era of globalization due to high work and family demands is affecting well-being in hospitality industry especially frontline service position. This study is conducted to determine the relationship between work-family demands and wellbeing and the role of family-friendly policies in this relationship among the frontline employees of hospitality industry in Kuching, Sarawak. The independent variable of this study is work-family demands whereas the dependent variable is well-being. The moderator of this study is family-friendly policies. There is a total of 85 respondents involved in this research study and the data collected are analyzed using Pearson Correlation test and Hierarchical Multiple Regression test. From the findings, it was proved that there was a negative and significant relationship between work-family demands and well-being. There was a potentially significant moderation between work-family demands and family-friendly policies on wellbeing. Therefore, the Human Resource Practitioners has the responsibilities to pay more attention on employees' well-being and comes out with effective strategies to help the employees in balancing their work and family life. Hence, family-friendly policies play an important role to balance between work domain and family domain thus increasing the wellbeing of the frontline employees of hospitality industry in Kuching, Sarawak.

Item Type: Final Year Project Report
Additional Information: Project Report (B.Sc.) -- Universiti Malaysia Sarawak, 2019.
Uncontrolled Keywords: Work-family conflict, work-family demands, well-being, family-friendly policies, frontline employees, hospitality industry, unimas, university, universiti, Borneo, Malaysia, Sarawak, Kuching, Samarahan, ipta, education, undergraduate, research, Universiti Malaysia Sarawak
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HQ The family. Marriage. Woman
Divisions: Academic Faculties, Institutes and Centres > Faculty of Cognitive Sciences and Human Development
Depositing User: Unai
Date Deposited: 01 Jul 2020 07:00
Last Modified: 01 Jul 2020 07:00
URI: http://ir.unimas.my/id/eprint/30153

Actions (For repository members only: login required)

View Item View Item