The Mediating Effect of Empowerment in the Relationship Between Transformational Leadership and A Service Quality

Azman, Ismail and Farida, Abd Halim and Dayang Nailul Munna, Abang Abdullah and Ahmad Sofian, Shminan and Agatha Lamentan, Muda and Shairazi, Samsudin (2009) The Mediating Effect of Empowerment in the Relationship Between Transformational Leadership and A Service Quality. International Journal of Business and Management, 4 (4). pp. 3-12. ISSN 1833-3850 (Print) / 1833-8119 (Online)

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Official URL: http://www.ccsenet.org/journal/index.php/ijbm/arti...
Item Type: E-Article
Uncontrolled Keywords: Transformational leadership, Empowerment, Service quality, unimas, university, universiti, Borneo, Malaysia, Sarawak, Kuching, Samarahan, ipta, education, research, Universiti Malaysia Sarawak
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Academic Faculties, Institutes and Centres > Faculty of Cognitive Sciences and Human Development
Depositing User: Karen Kornalius
Date Deposited: 16 Jul 2018 02:01
Last Modified: 16 Jul 2018 02:01
URI: http://ir.unimas.my/id/eprint/20749

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