Face-to-face communication (FTFC) and smartphone- mediated communication (SMC) among employees in the public sector

Jayrome, John (2015) Face-to-face communication (FTFC) and smartphone- mediated communication (SMC) among employees in the public sector. [Final Year Project Report] (Unpublished)

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This study aims to identify face-to-face communication (FIFC) and smartphone-mediated communication (SMC) among employees' work efficiency in the public sector. In this research, the researcher studied two mediums of communication which are FTFC and SMC. This is a survey research which involves the use of open-ended questionnaire to collect the data. There are six employees interviewed for this study. This research used purposive sampling as the sampling procedure. Open-ended questionnaire were pilot tested using two informants. The collected data were analyzed by using content analysis and thematic analysis. Result from this research reported that there are two new factors of why face to face communication still remains important and three emerging conditions reported of the use of face to face communication. However for smartphone-mediated communication there were features of SMC and three new potentiai of SMC which are teamwork, self-satisfaction and self-development as a result from combining the three potential of SMC reported from past research.

Item Type: Final Year Project Report
Additional Information: Project Report (B.Sc.)--Universiti Malaysia Sarawak, 2015.
Uncontrolled Keywords: Face-to-face communication, Smartphone-mediated communication, Group communication, unimas, university, universiti, Borneo, Malaysia, Sarawak, Kuching, Samarahan, ipta, education, undergraduate, research, Universiti Malaysia Sarawak
Subjects: H Social Sciences > H Social Sciences (General)
T Technology > T Technology (General)
Divisions: Academic Faculties, Institutes and Centres > Faculty of Cognitive Sciences and Human Development
Depositing User: Karen Kornalius
Date Deposited: 29 Jun 2016 07:16
Last Modified: 27 Jun 2021 04:53
URI: http://ir.unimas.my/id/eprint/12559

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