Wong, Chiung Kiet (2013) Customer satisfaction towards broadband of Telekom Malaysia. Masters thesis, Universiti Malaysia Sarawak, (UNIMAS).
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Abstract
Customer satisfaction is well known among service provider sectors in the last three decades. Many companies have adopted and implemented it as a high priority operational goal in order to expand their business.
| Item Type: | Thesis (Masters) |
|---|---|
| Additional Information: | Thesis (M.Sc.) -- Universiti Malaysia Sarawak, 2013. |
| Uncontrolled Keywords: | unimas, university, universiti, Borneo, Malaysia, Sarawak, Kuching, Samarahan, ipta, education, Postgraduate, research, Universiti Malaysia Sarawak, Broadband communication systems, Wireless communication systems, Customer satisfaction |
| Subjects: | H Social Sciences > H Social Sciences (General) H Social Sciences > HE Transportation and Communications |
| Divisions: | Academic Faculties, Institutes and Centres > Faculty of Economics and Business Faculties, Institutes, Centres > Faculty of Economics and Business |
| Depositing User: | Karen Kornalius |
| Date Deposited: | 04 Apr 2016 07:49 |
| Last Modified: | 08 Apr 2026 01:52 |
| URI: | http://ir.unimas.my/id/eprint/11252 |
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