Customer satisfaction towards broadband of Telekom Malaysia

Wong, Chiung Kiet (2013) Customer satisfaction towards broadband of Telekom Malaysia. Masters thesis, Universiti Malaysia Sarawak, (UNIMAS).

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Abstract

Customer satisfaction is well known among service provider sectors in the last three decades. Many companies have adopted and implemented it as a high priority operational goal in order to expand their business.

Item Type: E-Thesis (Masters)
Additional Information: Thesis (M.Sc.) -- Universiti Malaysia Sarawak, 2013.
Uncontrolled Keywords: unimas, university, universiti, Borneo, Malaysia, Sarawak, Kuching, Samarahan, ipta, education, Postgraduate, research, Universiti Malaysia Sarawak, Broadband communication systems, Wireless communication systems, Customer satisfaction
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HE Transportation and Communications
Divisions: Academic Faculties, Institutes and Centres > Faculty of Economics and Business
Depositing User: Karen Kornalius
Date Deposited: 04 Apr 2016 07:49
Last Modified: 05 Apr 2016 01:54
URI: http://ir.unimas.my/id/eprint/11252

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