Items where Author is "Muhammad Shahar, Jusoh"

Article

Kit Yeng, Sin and Muhammad Shahar, Jusoh and Choon Ling, Sim (2022) The effects of total quality management practices on sustainable performance: perspective from Malaysia. International Journal of Services and Operations Management, 42 (1). pp. 1-31. ISSN 1744-2389

Sin, Kit Yeng and Muhammad Shahar, Jusoh and Abbas, Mardani (2021) Assessing the ideology of total quality management towards hotel sustainability performance: empirical evidence using structural equation modelling. International Journal of Productivity and Quality Management, 33 (3). pp. 311-335.

Sin, Kit Yeng and Muhammad Shahar, Jusoh and Noormaizatul Akmar, Ishak (2018) THE IMPACT OF TOTAL QUALITY MANAGEMENT (TQM) ON COMPETITIVE ADVANTAGE: A CONCEPTUAL MIXED METHOD STUDY IN THE MALAYSIA LUXURY HOTEL INDUSTRIES. Academy of Strategic Management Journal, 17 (2). pp. 1-9.

Sin, Kit Yeng and Muhammad Shahar, Jusoh and Noormaizatul Akmar, Ishak and Muhammad Zaini, Ahmad (2016) Exploring the TQM best practices in Malaysia hotel industry using Multi-Criteria Decision Making (MCDM) approach: A conceptual analysis. AIP Conference Proceedings, 1775 (1). pp. 1-7.