Bridging the Digital Gap: A Systematic Review on UI/UX Design Considerations for Elderly-friendly Digital Wallets

Nur Alfreeana, Alfie and Jonathan, Sidi and Syahrul Nizam, Junaini and Wang, Yin Chai and Edwin, Mit and Remmy, Gedat (2023) Bridging the Digital Gap: A Systematic Review on UI/UX Design Considerations for Elderly-friendly Digital Wallets. In: The 6th International Conference on Applied Computational Intelligence in Information Systems (ACIIS) 2023, 23 - 25 October 2023, International Convention Centre, Brunei Darussalam.

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Abstract

In an era defined by rapid technological innovation, inclusivity in digital design emerges as a critical yet often overlooked aspect. However, seniors and older citizens often grapple with complex interfaces and sophisticated technology, leading to their digital marginalization. This paper offers a detailed systematic literature review of research trends spanning 2018 - 2023. Sourcing from the renowned SCOPUS database, this review identified a limited 13 journal articles conforming to the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) framework. These scholarly publications were thoroughly examined and divided into five core themes encapsulating the focal points of this research: gerontechnology, user experience, user interface design, usability testing, and the advantages mobile apps can offer to the elderly. Further, this synthesized review, aiming to enhance the UI/UX design of digital wallets for seniors, could offer substantial insights to researchers and educators while highlighting potential directions for ensuing research.

Item Type: Proceeding (Paper)
Additional Information: Information, Communication and Creative Technology
Uncontrolled Keywords: older adults, digital wallet, user interface, user experience.
Subjects: B Philosophy. Psychology. Religion > BF Psychology
Q Science > QA Mathematics > QA76 Computer software
Divisions: Academic Faculties, Institutes and Centres > Faculty of Computer Science and Information Technology
Faculties, Institutes, Centres > Faculty of Computer Science and Information Technology
Academic Faculties, Institutes and Centres > Faculty of Computer Science and Information Technology
Depositing User: Sidi
Date Deposited: 06 Dec 2023 06:41
Last Modified: 09 Jan 2024 02:02
URI: http://ir.unimas.my/id/eprint/43562

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