Documenting TACIT Knowledge for Service Learning Project

Narayanan, Kulathuramaiyer and Laxshmi, Jaya (2018) Documenting TACIT Knowledge for Service Learning Project. In: InTEX18 Expo, 17 & 18 July 2018, Pullman Hotel, Kuching.

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Abstract

The study addresses the gaps in the service learning process flow to enable the systematic documentation of tacit knowledge during the service learning programme by the students, community members, instructors and stakeholders. Narrative reports, findings, and reflective data from the students and community members were collected to formulate the workflow, templates guidelines and transferable reporting methods for collecting and consolidating information across all stakeholders as well as to design a pilot system for acquisition and exchange of community certified knowledge. Collected data has been stored into the designed platform and more information is currently being uploaded into the system. From the work that has been completed so far, it is observed that a systematic method of storing tacit knowledge can be devised and this transfer of knowledge can be captured in order to ensure the continuity of projects beyond the service learning programme.

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