Factors affecting employee engagement: A study at a local university

Ong, Pei Hoon (2015) Factors affecting employee engagement: A study at a local university. [Final Year Project Report] (Unpublished)

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Abstract

In the era of globalization, environment possess of high level of uncertainties because of the rapid inventions and changes in technology. In order to prepare employees to adapt with readily environmental changes for securing organizational success, several motivation factors needed for engaging these employees. Here comes the purpose of study which aims to determine the level of engagement among lecturers at a local university in Malaysia. Next, this study strives to identify factors which will foster employee engagement as well as the relevant challenges to engage employees engagement. Lastly, the causes of disengagement are discovered. While the significant attention has been made on the concept of employee engagement, most of the studies were conducted quantitatively. Besides, there is no known study has been carried out to study the employee engagement among academic staffs in a local university of Malaysia. Hence, the research was conducted qualitatively with purposive sampling method to explore the insights of academic staffs regarding to employee engagement. It was found that intrinsic factor such as self-satisfaction, personal interest and passion is the dominant factor of to engage employees. Meanwhile, job stressor such as teaching, thesis or publication production and administration is the main challenge identified to engage employees in role performance. People are the only factor determined to be the cause of disengagement. Lastly, summarization, implication, limitations and recommendations for this study are elaborated for readers to review.

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