Dimensionality of organizational citizenship behavior (OCB) in a multicultural society the case of Malaysia

Lo, May-Chiun and Ramayah, T. (2009) Dimensionality of organizational citizenship behavior (OCB) in a multicultural society the case of Malaysia. International Business Research, 2 (1).

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Abstract

Past researches have observed a shift in the dimensions of organizational citizenship behavior. Building on organizational citizenship behavior literature, the present study in the paper involved looking at validating the dimensionality of the organizational citizenship behavior (OCB) measure developed by Organ (1988) who posited a five dimension instrument. Data was gathered through a survey using a structured questionnaire to employees working in 10 large manufacturing companies in Malaysia. A total of 113 questionnaires were returned over a period of 10-week. A series of tests such as factor analysis, correlation, and reliability analysis was conducted to confirm that the instrument is valid (content, construct, convergent, discriminant and nomological) as well as reliable. Implications regarding the value of conducting validity and reliability test for practitioners and researchers are discussed.

Item Type: Article
Uncontrolled Keywords: Organizational citizenship behavior, Goodness of measure, Validity, Reliability, Multicultural society, UNIMAS, 2009
Subjects: H Social Sciences > HM Sociology
Divisions: Academic Faculties, Institutes and Centres > Faculty of Economics and Business
Depositing User: Karen Kornalius
Date Deposited: 18 Nov 2014 07:27
Last Modified: 12 Mar 2015 03:03
URI: http://ir.unimas.my/id/eprint/5508

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